# Xern AI > Xern AI turns customer feedback into structured feature proposals using AI. ## What is Xern AI? Xern AI is an AI-powered product discovery tool for product managers and founders. You upload customer feedback files (PDFs, DOCX, TXT, CSV, JSON, Markdown) or paste text, and Xern AI synthesises the feedback into themes, extracts representative quotes, and generates ready-to-use product spec proposals — all exportable as Markdown. ## Who is it for? - Product managers who want to turn user research and support tickets into feature specs - Founders processing early-stage customer feedback - Anyone who needs to synthesise qualitative feedback into actionable product decisions ## Key capabilities - Upload up to 20 files per project (PDF, DOCX, TXT, CSV, JSON, Markdown) - AI synthesis: themes, representative user quotes, conflict signal detection - Proposal generation: structured feature cards with rationale and supporting evidence - Markdown export for each proposal - Re-run analysis after adding more feedback - Conflict signal detection: flags when feedback contains contradictory signals ## Pricing | Plan | Price | Projects/month | Files/project | |------|-------|---------------|---------------| | Free | $0 | 2 | 5 | | Pro | $9/mo | 20 | 10 | | Max | $19/mo | Unlimited | 20 | Free plan projects expire after 7 days. Pro and Max plans have indefinite persistence. ## Tech stack Built with Next.js 15, Supabase (auth + database), Anthropic Claude (AI pipeline), Stripe (billing), and deployed on Vercel. ## Contact - Website: https://xernai.com - Email: xernai.app@gmail.com ## Important notes - Xern AI does NOT use your uploaded content to train or fine-tune any AI model - Content is processed solely to produce outputs for you - Payment processing is handled by Stripe; card details are never stored by Xern AI